Work Opportunity at Standard Chartered Bank

There is a new work opportunity at Standard Chartered Bank for Persians who wish to work in the operations field. The bank is looking to hire a Spl’st, Client Delivery.

The Role Responsibilities:

Strategy

Targeted Improvements

Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client channel issues and identify opportunities to improve overall service for the clients
Ensure uniform approach towards implementation of Global IMO Model and adherence to DOIs
Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate

[the_ad id=”2914″]

Check: International Jobs In Qatar 2023

Automation and Streamlining

Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes

Business

Provide quality support and advice to Relationship Managers (RM’s) within all lending units on all documentation related matters, including the origination of documentation for customers where required
To deliver excellent service and advice to our Corporate, Commercial & Institutional Banking (“CCIB”) Banking and Business Banking (“BB”) clients in all interactions for their channel activation pre-transactional enquiries/setup, trainings and other channel related issues

[the_ad id=”2914″]

Other Responsibilities:

Embedding Here for good and the Group’s brand and valued behaviours in the Integrated Middle Office team
Performing other responsibilities assigned under Group, Country, Business or Functional policies and procedures

See: Exciting Job Opportunity At DVLA

The Ideal Candidate:

Strong ability to positively influence stakeholders across value chain to both orchestrate and execute on
processes and deliver exceptional client service and experience
Ability to positively engage and build rapport with clients
Strong writing and presenting skills in English
Problem solver; looks for solutions and finds ways to progress despite blockages
Strong drive to deliver

[the_ad id=”2914″]

Has a clear understanding of the client needs being serviced
Ability to work independently without direct supervision and able to cope with pressures from tight deadlines
A team player with good interpersonal skills