Elite Food Processing Company has a new job vacancy. The renowned food processing company seeks to hire a Customer Service Representative with excellent customer service excellence.
Job Description
- Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
- Document all inquires, requests, resolutions, and follow-up tasks
- Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
- Display a courteous and empathetic attitude to all customers
- Perform research to answer customer inquiries and requests
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- Grow existing customer accounts through exceptional customer service and effective sales techniques
- Meet quantitative performance metrics as outlined
- Keep customer accounts current by updating databases during calls
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Qualification Required & Experience
- 1 year of customer service experience
- Proficient in Microsoft Office
- Excellent interpersonal and communication skills
- Comfortable working in a high volume role
- Demonstrated ability to prioritize tasks and manage time efficiently
- Basic computer skills in various software and web-based applications
Location: Kanda, Accra
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How To Apply For The Customer Service Representative Position At Elite Food Processing
All C.V. ‘s should be sent via: elitefoodprocessing@gmail.com indicating the position as the subject of the e-mail
Closing Date: 29 June 2023
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