The Mövenpick Ambassador Hotel Accra is a modern 5 Star hotel in Ghana with 260 rooms and a commercial center, set in an urban oasis within the City Center Business District.
The 5 Star hotel is currently seeking a Passionate, results-oriented Professional to fill the position of a Sales Executive. Just be genuine, human, warm and take steps to do the ordinary in an extraordinary way
Job Description
Job Scope & Objectives:
Under the general guidance and supervision of Director of Sales and with assistance of the Sales Manager implements all sales activities in meeting, incentives, conferences and exhibitions, accomplishes goals & targets in the Sales Plan by the Director of Sales. Work closely with Meetings & Events, Food & Beverage to drive Meetings & Event Sales.
Main Responsibilities:
- To solicit and serve local/international corporate accounts as per assigned portfolio.
- To generate and maintain customers of defined accounts / areas through sales activities (face to face sales calls, telephone calls, entertainment).
- Initiates sales calls to optimize banquet and meetings revenues.
- To be totally familiar with hotel products, rates, and promotions at all times.
- Maintain up to date understanding of hotel and company products and rates and involvement in cross selling of these when required.
- Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates after visiting competition hotels allocated for tracking purposes.
- Provide ongoing market intelligence by monitoring business sources and segments.
- To maintain a high level of exposure for the hotel through direct sales, telephone, written communications.
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
- To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
- Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, and employees.
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- To attend major events in the hotel & city as requested by Department Head.
- To closely coordinate and communicate with Director of Sales, meetings & Events and Sales Team with regards to accounts/markets that are serviced by them.
- To ensure comprehensive & complete coverage of own portfolio covering all levels of accounts’ managerial & departmental executives for a comprehensive client servicing, achieving targets and maximum productivity.
- To ensure that the response to any business request is actioned within 24 hours.
- To promote and produces sales leads for other Accor Hotels outside of coverage area.
- To perform all duties and responsibilities in a timely & efficient manner in accordance with established hotel policies to achieve overall objectives.
- To ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
- Closely monitor accounts revenue and business production of own corporate portfolio and of any assigned Sales Executives, to maximize up selling opportunities, to review direct competition and conduct regular research.
- To provide feedback to the Director of Sales on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in his / her market areas.
- To disseminate sales related information to other departments as appropriate.
- To ensure that Accor’s Sales & Marketing Policies and Standard Operational Procedures are adhered to at all times.
Qualifications
Skills and Qualifications:
- Minimum of 2 years’ experience in a sales position, preferably at 4 or 5 stars hotel.
- Bachelor’s Degree/Diploma in Hotel Management / Business Administration.
- Strong knowledge of Microsoft Office.
- Systems knowledge – Opera.
- Understands the local culture with work experience in the region.
- Good communication skills.
- Fluence in other language is an advantage
