Job Vacancy at Gentle Step Mother Care

Here is the job vacancy at Gentle Step Mother Care. The company is seeking to employ a Shop Attendant to join their team

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Job Summary

The Shop Attendant plays a vital role in providing excellent customer service and ensuring the smooth operation of a retail or grocery store. They are responsible for assisting customers, maintaining store cleanliness, restocking shelves, and handling transactions. Below is a detailed description of the responsibilities and qualifications required

Minimum Qualification : HND
Experience Level : Mid level
Experience Length: 1 year

Accommodation would be provided if required.

Location: Spintex

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Key Responsibilities

Customer Service: Greet customers in a friendly and courteous manner, assist them in finding products, answer their questions, and provide information about promotions, discounts, andstore policies.
Product Knowledge: Develop a thorough understanding of the products sold in the store, including their features, benefits, and pricing, to effectively assist customers and make product recommendations.
Stock Management: Receive incoming shipments, unpack merchandise, and ensure accurate labeling, pricing, and display of products on shelves and racks, following inventory management procedures.
Cleanliness and Maintenance: Maintain cleanliness and orderliness throughout the store, including aisles, shelves, counters, and checkout area, by regularly sweeping, mopping, dusting, and organizing merchandise.
Customer Assistance: Assist customers with locating items, carrying purchases to their vehicles, and handling special requests or inquiries, ensuring a positive shopping experience and customer satisfaction.
Cash Handling: Operate cash registers, process transactions accurately and efficiently, handle cash, credit/debit cards, and other forms of payment, and issue receipts and change to customers.
Sales Promotion: Actively promote sales, discounts, and special offers to customers, encourage upselling and cross-selling of products, and suggest complementary items to enhance their shopping experience.
Security and Loss Prevention: Monitor customer behavior and store premises to prevent theft, shoplifting, and security breaches, report suspicious activities to management, and follow security protocols and procedures.
Team Collaboration: Collaborate with other shop attendants, supervisors, and managers to coordinate tasks, address customer concerns, and ensure the smooth operation of the store during opening hours.

Qualifications

HND or equivalent qualification.
Previous experience in retail or customer service roles preferred.
Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
Strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks effectively.
Basic math skills and proficiency in handling cash and operating point-of-sale (POS) systems.
Reliable and punctual, with a strong work ethic and commitment to providing exceptional customer service.
Flexibility to work weekends, and holidays as needed, based on the store’s operating hours.

Salary: GHC 1200.00

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HOW TO APPLY: Job Vacancy at Gentle Step Mother Care

All qualified candidates should send their CVs to; beckymensah@yahoo.com or beckymensah04@gmail.com