Here is a new job offer at Galaxy Steels Limited. The reputable company is seeking a Client Care Rep to join their team
Job Summary
Ensuring a positive and professional client service experience.
- Managing client inquiries via phone, email, online, or in person.
- Directing client complaints or complex queries to relevant departments in a timely manner.
- Providing clients with technical assistance on products and services.
- Expediting serious issues to management toward prompt resolution.
- Building positive client relations by checking in regularly and following up on active processes.
- Maintaining client records and documenting processes.
- Identifying potential client services concerns and facilitating proactive intervention steps.
- Keeping track of new products on offer, as well as emerging trends in client services.
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Qualifications
Exceptional ability in providing professional, efficient, and friendly client services.
- Ability to coordinate with other departments on client-related matters.
- Willingness and the ability to travel to client locations, when required.
- Ability to keep updated on new developments in the field of client services.
- Excellent interpersonal and recordkeeping skills.
- HND or degree
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How To Apply: New Job Offer at Galaxy Steels Limited
All C.V.s should be sent via:
galaxysteelsltd@gmail.com indicating the position as the subject of the e- mail.
Closing Date: 19 September, 2024
