Here is a new job vacancy for a Front Desk Executive.
The ideal candidate will have a pleasant disposition, friendly and professional. S/He should be able to deal with enquiries, requests and complaints and give accurate information intelligently. A customer-oriented approach is essential to this role.
A good bachelor’s degree in Business Administration or any of the Social Sciences obtained from a recognized tertiary institution. A minimum work experience of two (2) years with first-hand experience in a similar portfolio.
Key Responsibilities
- Keep the front desk tidy, welcoming and presentable with all necessary materials (pens, forms, office stationeries, etc.)
- Greet and welcome all visitors and guests
- Answer questions, enquiries and address complaints professionally
- Answer all incoming calls and redirect them to the appropriate offices and keep messages for unanswered redirected calls
- Receive letters, packages, and deliveries and distribute them
- Prepare outgoing mail and deliveries by drafting correspondence, securing parcels and ensuring that deliveries are to the right recipients.
- Check, sort, and forward emails and company website enquiries to the appropriate recipients.
- Monitor office supplies and place orders when necessary.
- Keep updated records and files.
- Monitor office expenses and costs related to the efficient running of the front office
- Take up other duties as assigned by Management.
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Required Skills or Experience
Qualifications
- Proven experience as a front desk representative, customer service assistant or a relevant position interacting and dealing with customers
- Familiarity with office machines
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office Suite
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
How To Apply for the New Job Vacancy for Front Desk Executive
Interested and qualified professionals should send their CV to myhiringportal@gmail.com latest by 10th, February 2025.
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