There’s is a job vacancy for Desk Based Account Manager (Contract) At Vodafone Ghana.
Role purpose:
The role holder is a proactive Desk Based Account Manager, who will act as the desk based point of contact for the customer/partner developing long term customer relationships.
He/she is responsible for delivering against personal revenue targets and closing own contracts, as well as engaging with others / specialists to deliver customer requirements as necessary. He/She will also lead on sales optimization, VBS administration and special projects. The split will be 40% sales and 60% sales administration/optimization
See Also: 2022 Canadian Airline Job Opportunities
Responsibilities:
Key accountabilities and decision ownership:
- Typically responsible for a small number of medium sized accounts, or in some instances, as the single point of contact for one large client e.g. a government body. You will carry a percentage of the sales team opportunities and revenue target.
- To be responsible, as part of an overall account team from the desk, customer satisfaction to their nominated clients.
- To be responsibility for outbound sales prospecting and opportunities.
- Sales optimisation – provide support to VBS sales team e.g. developing sales database of key contacts, dealing with ad hoc operational requests that come to VBS and reporting for the Sales team
- To be responsible for visiting 10 small customers ‘Face to Face’ infrequently.
- To inputs incidence into CRM and follow up daily to know the status of each application and make the necessary correction at the various stage
- To order for hardware through SAP- Entries unto SAP sheet and ordering of hardware
- Fully support wide range of administrative duties for AMs
Prior Experience:
- Excellent customer service
- High integrity & confidentiality
- Degree in any subject
- Experience in customer facing roles for at least 6 months
Recommended:
MTN Ghana Calls For Job Applications
Exciting Job Opportunity At MTN Ghana
New Job Recruitment At Absa Bank
How To Apply For Job Vacancy for Desk Based Account Manager At Vodafone Ghana
Interested and qualified candidates should send their resumes to: resourcing.gh@vodafone.com with Desk Based Account Manager (Contract) in the subject.
Closing Date: Wednesday, 7th September, 2022
