Arkesel National Service Recruitment 2022

Arkesel is receiving applications for National Service Personnel for the position of Customer Support Assistant. You are to act as a liaison, providing front-line support for customers on services, information on products and services, and help resolve any issues via our customer support channels.

10 Best Places To Do National Service In Ghana

Responsibilities:

Manage incoming calls and customer inquiries
Walk customers through basic account troubleshooting or setup processes
Identify and assess customers’ needs and provide a solution to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents Resolve customer complaints via phone, email, live chat, or social media Update CRM with customer information.

Qualifications, Experience and Skills

First Degree in any related field
Experience Level: Graduate trainee
Experience Length: No Experience/Less than 1 year
Must be self‐motivated and able to prioritize between assignments.
Strong phone contact handling skills and active listening
Good interpersonal and communication skills
Ability to multitask, prioritize and manage time effectively
Basic computer knowledge and relevant software applications (MS Excel, Word, PowerPoint.)

Allowance and Incentives

Handsome Allowances
Call credits and Data
There is opportunity after service
Other benefits

How To Apply -Arkesel National Service Recruitment 2022

If you believe you possess these characteristics and wish to join an exciting and fast-growing team of young and vibrant professionals, kindly send your CV and cover to HR@arkesel.com.

How to write a good CV for a job application

Meet Arkesel

Arkesel is the best Bulk SMS, Voice, Email Marketing & USSD service in Africa. We takes the complications out of communication by providing platforms to manage business communication and make it easy for businesses to connect and engage with customers. Channels available on the platform for engagement and personalized communication are SMS, Email, Voice and USSD.

Who is Arkesel for?

We are for companies, organizations and institutions that want to communicate with their customers, members or target audience through multiple channels through rich experience. Developers looking to integrate communication channels into their applications can take advantage of our friendly website.

Address: #1 Nii Oga Street, East Legon, Accra

YOU MIGHT ALSO BE INTERESTED IN: