There is a new job opening at Kempinski Hotel Gold Coast City in Accra, Ghana. The five-star luxury hotel seeks a bartender supervisor to join their committed team.
For the most recent job opening, click here.
Scope of the Job
To produce an outstanding guest experience within the outlet concept by managing a service team. The head bartender will provide a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximizes profit. The Head bartender/ Mixologist must grow into the position of Bar Manager
Key Responsibilities
- Responsible to the restaurant Manager.
- Responsible for Bartender, Barman / Barmaid.
- Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
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- Provide a professional and courteous service at all times.
- Ensure that the place of work and surrounding area is kept clean and organised at all times.
- Be knowledgeable of all services and products offered by the hotel.
- Understand thoroughly the concept of the outlet and assume training responsibilities as requested by the restaurant Manager.
- Have an understanding of the monthly profit and loss statement of the restaurant.
- Conduct all bar meetings in the absence of the restaurant Manager.
- Set an example in terms of service and products knowledge.
- Assist in preparing the bar menu design in cooperation with the bartending team and the restaurant manager.
- Have a good understanding of beverages in general including ingredients and techniques to ensure the right beverage / cocktail / spirit can be recommended.
- Have a good understanding of both classic and modern cocktails, their recipes and history.
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- Know and understand the social scene of the destination, being recognized in the market as well as understanding night life.
- Attend monthly trainings to the Food & Beverage team to ensure product knowledge is fostered.
- Contribute and be aware of cocktail specials, signature drinks and foster creativity and innovation within the bartending team.
- Perform up selling for all items offered by the department assigned as well as offering alternatives.
- Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
- Plan daily routine checklist and station division according to the work schedule.
- Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.
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- Assist in the monthly inventory of operating supplies and equipment together with the stewarding department.
- Report incidents that require disciplinary actions immediately to the restaurant Manager.
- Undertake reasonable tasks and secondary duties as appointed by the restaurant Manager.
- Respond to any changes in the department as dictated by the hotel management.
- Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to restaurant Manager ensuring that the follow up is performed with the guest.
- Ensure that the opening and closing procedures established for the outlet are followed.
- Attend all daily Meeting in the Outlet.
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Skills, Knowledge and Expertise
- HND or Diploma in Hospitality Management or related field.
- Minimum 2 years in an F&B service role.
- Ability to operate computer and office equipment.
- Proficiency in Excel and Word.
- Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
- Excellent written and verbal communication skills.
- Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
- Ability to identify and delegate tasks effectively.
- Excellent organizational and time management skills.
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- Applies a professional, confidential and ethical approach at all times.
- Works in a safe, prudent and organized manner.
How To Apply: Bartender Supervisor at Kempinski Hotel Gold Coast City, Accra
Application Deadline: April 19, 2024
NOTE:
We would like to formally notify that Kempinski Hotel Gold Coast City does not request or impose any fees or charges from prospective candidates for the consideration of their candidacy or at any stage of the recruitment process. It is imperative for individuals seeking employment with us to exercise caution and refrain from placing trust in any agency or individual who claims to represent us and demands fees for facilitating or securing employment opportunities. Your understanding and cooperation in this matter are greatly appreciated.
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