Rock City Hotel has a new career opportunity available. The 5-Star luxury hotel, located in Kwahu Akwatia, is seeking a Head of Security to join its team.
Job Description
- Direct Report to: HR/Admin Manager
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Job Summary
The Head of Security at Rock City Hotel is responsible for overseeing all security operations to ensure the safety and well-being of guests, employees, and property. This role involves developing and implementing security policies and procedures, managing security personnel, and coordinating with external agencies to mitigate security risks and maintain a secure environment.
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Key Responsibilities
- Security Strategy and Planning:
- Develop and implement comprehensive security strategies, policies, and procedures to protect the hotel’s assets, guests, and employees.
- Conduct risk assessments to identify potential security vulnerabilities and threats, and develop mitigation plans to address them.
- Stay abreast of industry best practices, emerging security technologies, and regulatory requirements to continuously improve security protocols.
- Security Operations Management:
- Oversee day-to-day security operations, including access control, CCTV surveillance, patrols, and emergency response procedures.
- Ensure compliance with security protocols and standards, including fire safety regulations, building codes, and health and safety guidelines.
- Coordinate with department heads and senior management to address security concerns and implement corrective actions as needed.
- Personnel Management:
- Recruit, train, and supervise security personnel, including security guards, supervisors, and other staff members.
- Provide ongoing training and professional development opportunities to security staff to enhance their skills and effectiveness.
- Conduct performance evaluations, provide feedback, and implement disciplinary actions when necessary to maintain a high level of professionalism and integrity among security team members.
- Emergency Response and Crisis Management:
- Develop and implement emergency response plans for various scenarios, including fire emergencies, medical incidents, and security breaches.
- Coordinate with local authorities, emergency services, and other stakeholders to respond to critical incidents and ensure the safety and well-being of guests and employees.
- Conduct drills and simulations to test emergency response procedures and identify areas for improvement.
- Security Technology and Equipment:
- Evaluate and recommend security technologies and equipment, such as access control systems, surveillance cameras, and alarm systems, to enhance security capabilities.
- Ensure proper installation, maintenance, and operation of security equipment to maximize effectiveness and reliability.
- Stay updated on advancements in security technology and integrate new solutions as appropriate to enhance security posture.
- Investigations and Incident Reporting:
- Conduct investigations into security incidents, breaches, and allegations of misconduct, and prepare detailed incident reports documenting findings and corrective actions.
- Collaborate with law enforcement agencies and legal counsel as needed to address security-related legal matters and ensure compliance with regulatory requirements.
- Implement measures to prevent recurrence of security incidents and improve overall security resilience.
Required Skills or Experience
Qualifications
- MVTI/Diploma or Bachelor’s degree in security management, law enforcement, or a related field with experience in the military or police service.
- Extensive experience in security management roles, preferably in the hospitality industry or a similar environment.
- Strong knowledge of security principles, practices, and techniques, including access control, surveillance, physical security, and emergency response.
- Certification in security management (e.g., Certified Protection Professional, Certified Security Management Professional) is highly desirable.
- Leadership skills, with the ability to inspire and motivate security personnel and foster a culture of professionalism, integrity, and teamwork.
- Excellent communication, interpersonal, and conflict resolution skills, with the ability to interact effectively with diverse stakeholders.
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- Analytical mindset, with the ability to assess complex security risks, develop risk mitigation strategies, and make sound decisions under pressure.
- Proficiency in security technology and systems, including CCTV surveillance, access control systems, and incident management software.
- Strong problem-solving skills, with the ability to identify security vulnerabilities, investigate incidents, and implement corrective actions to improve security posture.
How To Apply: Careers at Rock City Hotel: Head of Security
- Interested candidates are invited to submit their CV and a Cover Letter detailing their relevant experience and qualifications to hr@rockcityhotelgh.com
- Application deadline: 14th May, 2024
