There is a job vacancy for the position of Client Service Officer at Lashibi Funeral Homes & Crematorium.
Job Summary
The main interface between our client families and the funeral home, they play a pivotal role in delivering the service promise
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Key Responsibilities
Your job responsibilities would include:
- First point of call for all telephone enquiries
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- Meets with families of the deceased to discuss funeral arrangements and requests
- Accompanies family members to identify deceased on arrival at the funeral home or for pre-burial visits
- Explains pricing and product information to family and/or friends
- Schedule activities or facility use – viewing room, chapel, cemetery, crematorium and reception grounds
- Sell funeral services, products or merchandise available to clients
- Resolve customer complaints, adherence to payment plans, or other-service matters
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Qualification Required & Experience
You would be considered if you have the following:
- Minimum of a Diploma or Degree with at least 2 years Customer Service or Sale experience
- Demonstrates strong organisational skills and pays close attention to detail
- Exhibits patience, empathy and compassion
Location: Lashibi
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How To Submit An Application For Client Service Officer (Lashibi Funeral Homes & Crematorium)
If this is something you are interested in, then kindly send your applications to: hr@lashibifuneralhomes.com
Closing Date: 2nd December, 2022
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