Client Service Team Leader at First National Bank

There is a job vacancy for the position of Client Service Team Leader at First National Bank.

Job Purpose

Controls and supervises Service Consultants in terms of service and admin to ensure an excellent customer experience.

Responsibilities

  • Provide admin support to the service consultants.
  • Ensure compliance of all related procedures.

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  • Ensure excellent customer experience.
  • Handle customer complaints.
  • Ensure customer is correctly identified before authorising a withdrawal.
  • Golden Rules are followed at all times.
  • Ensure annual / sick leave is updated.
  • Ready use stock (BOB Cards/Debit cards).
  • General Ledger entries are completed as per requirements.

Qualification And Experience

  • Minimum Qualification : Relevant Degree.

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  • Experience : 3 – 5 Years related experience.

Check Also:New Job Vacancy At MTN Ghana

How To Apply For Client Service Team Leader at First National Bank

CLICK HERE TO APPLY

Application Closing Date: 12th July, 2022

About First National Bank (FNB)

    • Helpful
    •   Effective
    •   Ethical
    •   Innovative
    •   Accountable   and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team.

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