A Customer Service Officer position is now open at Digital Concepts Limited. The job description, necessary requirements, and instructions for submitting an application are listed below for interested candidates.
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Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Respond promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
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- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
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Qualification Required & Experience
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- HND
Location: Accra
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How To Apply For The Customer Service Officer Position At Digital Concepts Limited
C.V.s should be sent via: digitalconceptsghana@gmail.com indicating the position as the subject of the e-mail
Closing Date: 25 July 2023
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