Customer Service Representative At Elite Food

Elite Food Processing Company has a new job vacancy. The renowned food processing company seeks to hire a Customer Service Representative with excellent customer service excellence.

Job Description

  • Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
  • Document all inquires, requests, resolutions, and follow-up tasks
  • Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
  • Display a courteous and empathetic attitude to all customers
  • Perform research to answer customer inquiries and requests

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  • Grow existing customer accounts through exceptional customer service and effective sales techniques
  • Meet quantitative performance metrics as outlined
  • Keep customer accounts current by updating databases during calls

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Qualification Required & Experience

  • 1 year of customer service experience
  • Proficient in Microsoft Office
  • Excellent interpersonal and communication skills
  • Comfortable working in a high volume role
  • Demonstrated ability to prioritize tasks and manage time efficiently
  • Basic computer skills in various software and web-based applications

Location: Kanda, Accra

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How To Apply For The Customer Service Representative Position At Elite Food Processing

All C.V. ‘s should be sent via: elitefoodprocessing@gmail.com indicating the position as the subject of the e-mail

Closing Date: 29 June 2023

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