The position of an IT Field Support Engineer is available at AngloGold Ashanti Limited.
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Role Accountabilities
- Manage all programming requirements and ensure that modifications or new developments are well-planned and designed.
- Follow documented change management controls and procedures.
- Ensure all systems requirements for applications are undertaken.
- Be fully conversant with all applications such that user requirements can be understood and acted on.
- Specify, design, develop, implement, and review in-house software requirements.
- Ensure applications developed in-house are flexible enough to cope with future requirements.
- Assist users in the configuration and set-up of applications.
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- Provide accurate and timeous reports as requested by users
- Assist to manage the AAIL Intranet and SharePoint systems.
- Manage all logical access to application systems, databases, and associated schemas to allow secure, efficient, and effective access to the required organization’s structured data.
- Monitor database performance and apply necessary tuning requirements.
- Review and monitor system and instance resources to ensure continuous database operations.
- Develop and maintain an understanding of workflows and business needs to support the business.
- Ensure all programming procedures and standards are documented.
- Participate in all IT-related projects where required
- Ensure effective access to data and information assets whilst maintaining the requirements of security, privacy, and confidentiality.
- Assist with the management of VMware Virtual Infrastructure
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Qualification Required & Experience
- Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or other related Engineering field from a reputable institution
- Basic Level networking certification preferred (i.e., CCNA, or Network+)
- ITIL Fundamentals will be an added advantage
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Experience
• Minimum of one (1) year post qualification experience in software development and support or a similar role within the mining industry
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Technical Competencies
- Knowledge and experience in web design
- Working Knowledge in Microsoft SharePoint administration, Workflows, PowerApps, Power Automate and Office 365 in general
- Web and Desktop software support
- Database Administration (Microsoft SQL Server, MySQL)
- Programming Languages (C#, VB, PHP)
- Scripting Languages (css, html, asp.net, JavaScript)
- Strong working experience with Reporting Tools such as Power BI, SQL Server Reporting Services, and Microsoft Access
- Conversant with device programming such as (Cisco switches, Access points, wireless controllers, and IP telephony)
- Knowledge of standards and backup technologies such as Veeam Backup software etc.
- Experience in system analysis, design and programming
- Well-developed oral and written communication skills
- Medical fitness for the position and environment
- A valid Ghanaian drivers’ license and proficiency in driving light vehicles
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Location: Obuasi
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How To Apply For The IT Field Support Engineer Position At AngloGold
To submit your application, click on the link below and complete all relevant fields on the online application form.
Closing Date: 10 May, 2023
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