Npontu Technologies is looking for an operations manager to, among other things, improve the operational effectiveness of its processes, cut labour expenses, and guarantee quality control in service delivery.
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Responsibilities:
Your duties may include :
Planning, assigning, and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; contribute to strategic plans and reviews, prepare and complete action plans; implement production, productivity, quality, and customer – service standards: resolve problems; complete audits; identify trends; identifying potential problems and points of frictions and working to find solutions in order to maximize efficiency and revenue.
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Qualification, Skills And Experience:
Your proficiency includes:
- Must have 3+ years of experience in an Operations Management role.
- Data processing skills.
- Critical thinking and problem solving skills.
- Business management.
- Planning and negotiation skills.
- Stress tolerance.
- Conflict resolution.
- Service oriented.
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How To Submit An Application For The Job Ad For Operations Manager At Npontu Technologies
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