Job Opening At Buwelo Ghana

There is a new job opening at Buwelo Ghana. The position of bilingual customer support representative (German/English) is now open at Buwelo Ghana.
The person in this position will interact with customers by responding to their inquiries and addressing their issues.

Responsibilities:

Deal with customer complaints and offer appropriate solutions and alternatives within the time limits.
Meet sales goals and call-handling goals for the personal/customer service team.
Follow the rules, procedures, and policies for communication.
Handle a lot of calls, emails, and chats at once.
Find out what the customer wants and how they want it.

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Through open and two-way communication, you can build trusting relationships that will last.
Keep track of how you talk to customers, take care of their accounts, and file documents.
Go the extra mile to get people’s attention.
Does other tasks that are related as assigned.

You must be fluent in German and English.
Excellent listening skills and the ability to talk to people.
Service-minded and able to solve problems when customers complain. Skilled at using computers and able to learn new software.
High National Diploma or the equivalent in terms of education and experience.
Need to have experience with customer service.

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Physical Needs: Sitting at a desk and working on a computer for long periods.

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