Job Vacancy For Internal Sales Representative at Electrofax

There is a job vacancy for the position of Internal Sales Representative at Electrofax Engineering Services Limited.

Job Summary

Perform a wide variety of duties specific to handling sales calls with customers and vendors.
Pay close attention to detail.
Deal with customers effectively
Work harmoniously with other employees, giving the assistance necessary to satisfy customer’s needs.

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Respond to incoming sales calls in a courteous and timely manner(This is top priority)
Maintain a record of phone conversations.
Process customer orders, advising on product application, availability, correct part, catalogue or issue number, shipping charges and price
Route all paperwork to proper departments.
Contact vendors to determine product availability, application, price, shipping dates, and delivery charges.
Follow inventory control procedures as instructed.
Confer with office, service center, and management staff on issues related to customer service.
Assist with physical inventory counts as directed by supervisor.
Maintain purchase order records for incoming items.
Promote a professional company image through prompt, thorough and courteous customer service.
Track all quotations to ensure timely follow-up on customer enquiries.
Attend company or vendor/manufacturer sponsored training seminars to improve product knowledge and/or job skills.
Update vendors/manufacturer’s pricing record as advised.
Keep work area neat and clean as directed by supervisor.
Perform any other duties as assigned.

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