Compactible Skills Recruitment Services is a Ghanaian-based, contemporary full-service HR firm focused on navigating startups and well-established agencies through complex recruitment, outsourcing, and training needs.
A Customer Experience Officer is needed at Compactible Skills Recruitment Services .
Job Details
- To provide assistace and support to customers in accordance with company policies, procedures and processes.
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Responsibilities
- Answer customer inquiries via phone, email and in-person
- Direct customers to online resources.
- Develop a rapport with customers
- Ensure customer satisfaction and provide professional support
- Create and maintain reports about customer interactions.
- Recording details of comments, inquiries, complaints, and actions.
- By helping customers understand the company’s product and services and answering questions about their reservations.
- Following up complicated customer calls where required.
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Qualification, Skills and Experience
- Diploma in Business, Administration or a relevant field
- No less than 2 years of experience in the field of Administration
- Proficient in Microsoft Office applications(MS Word, Excel, PowerPoint)
- Must be adept in the use of internet and E-mail.
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Salary: GHC 1500
Job Location: Dzorwulu
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How To Apply: Customer Experience Officer Needed at CS Recruitment
Candidates should forward their CVs to careers@compactibleskills.com with the job title as subject of the email.
Application Deadline: April 30, 2024
