Here is the most recent employment opportunity at Qatar Airways. This well-known airline is looking for an airport services representative in Accra, Ghana. In this profession, you will provide great service at the airport, assisting in the creation of a stress-free environment for airline clients.
Job Accountabilities:
- Delivering the highest level of Customer Service at all customer touch points
- Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
- Supervising service partners’ activities for the smooth acceptance of passengers.
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- Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc.
- Checking entry requirements (visas, residence permits) are met.
- Coordinating with Cargo, Fueling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround.
- Handling of company mail.
- Performing pre- and post-flight administration duties.
- Handling baggage claims.
- Ensuring compliance with QR Safety and Security requirements.
- On Time Performance.
See Also: Job Option At Voltic Ghana
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Qualifications:
To be successful in this role you will need:
- High school qualification combined with a minimum of two years of experience in a similar customer facing role within the airport environment.
- Knowledge of airport functions including passenger and baggage handling, Weight and Balance, and Dangerous Goods Regulations is required.
- Ability to work shifts, including weekends, is essential.
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