Meridian Max Industries currently has a job vacancy. The reputable firm is seeking a Help Desk Officer. All applicants must carefully read the job specification before submitting their application.
Job Description
- Managing large amounts of inbound and outbound calls in a timely manner
- Identifying customers’ needs, clarify information, research every issue and provide solutions
- Seizing opportunities to upsell products when they arise
- Building sustainable relationships and engage customers by taking the extra mile
- Keeping records of all conversations in the call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Processing orders, forms, applications, and requests
- Communicating and coordinating with colleagues as necessary
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Skills and Qualifications
- Strong phone handling skills and active listening
- Familiarity with CRM systems and practices
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- HND or diploma
Location: Labone – Accra
How To Apply For The Latest Job Vacancy at Meridian Max Industries
All cv’s should be sent via:
meridianmaxindustries@gmail.com indicating the position as subject of the email.
Closing Date: 21 March, 2025
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