Latest Job Vacancy: Customer Service Rep at Price Brokers Ghana

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The Price Brokers Ghana has a new vacancy for a Customer Service Rep.

For the most recent job opening, click here.

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Job Description

• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

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Qualification Required & Experience

• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• HND or degree

Location: Accra

How To Apply: Customer Service Rep at Price Brokers Ghana

All C.V.s should be sent via: pricebrokersghana@gmail.com indicating the position as the subject of the e-mail

Closing Date: 28 December, 2023

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