Here is the latest job vacancy for a front desk executive. A competent and experienced staff person is urgently needed to fill this role in Takoradi to handle client visits and ensure that the highest levels of hospitality and customer service are shown at all times to ensure client satisfaction.
Skills Required.
- Must be friendly, patient and helpful.
- Must be knowledgeable and abreast with current trends about the job.
- Must be trustworthy
- Must have good written, verbal and non-communication skills
- Should have excellent organisational and multitasking skills
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Key Responsibilities
- Welcome guest and assist them with check–in and check-out tasks.
- Respond to all guest questions and requests in a professional manner
- Answer and forward calls to the appropriate departments.
- Register new clients and update the profiles of existing ones on the database
- Assign rooms to guests and inform them of other amenities available
- Maintain a clean and tidy work environment.
- Handle and resolve guests’ complaints and escalate when necessary
- Sort and distribute incoming mail and other correspondence
- Assist with other administrative tasks as assigned when the need arises
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Qualification Required & Experience
Academic and Professional Qualifications
- HND or First degree in Hospitality or any related field
- Basic computer knowledge is required (especially Microsoft Excel and Word)
- Must be proficient in English (oral and written)
Relevant Experience
- 1-3 years’ experience in same or similar environment
Location: Tarkoradi
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Send CV to: recruitment@msstaffinggh.com
Closing Date: 04 July, 2023
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