New Job Opportunity At Zipline

At Zipline Ghana, a new job opportunity has opened up. There is a requirement for a client success manager in the aforementioned organisation.

Responsibilities:

  • New Use Cases — partnering with our GTM team to explore new use cases with existing & new customers.
  • Client Success — understanding the client needs and translate them into a strategy with concrete goals and measurable KPIs for achieve client success.
  • Systems Integration Strategy — owning strategy for how we integrate into the supply chain for maximizing impact and problem solving issues to ensure we best serve our customers and community.

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  • Program Implementation – Partner with stakeholders in our development partner organizations to ensure programs are being implemented effectively & everyone is in the loop.
  • Client, Partner & Stakeholder Relationships — build and maintain high trust relationships with client stakeholders across government sector, non-profit/foundations, and private sector 
  • Creating and owning all formal communications of program progress and impact to our Clients and key stakeholders 

Read: Permanent Job Opening At BBC

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Requirements:

  • A knack for building new & managing existing stakeholder relationships in Ghana
  • Experience implementing technical and complex projects with public and private stakeholders in the healthcare sector in Ghana.
  • Global knowledge of rules, regulations and standard practices surrounding medical/pharmacy practices, pharmaceutical supply chain, and patient safety.
  • Deep and practical knowledge of pharmaceutical supply chains in Ghana.
  • Ability to think and communicate with a systems perspective.
  • Strong visual, written & verbal communications skills with experience working on proposals, reports, and presentations.

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  • Ability to turn data points into compelling user insights and stories that you communicate in a simple and effective way to stakeholders.
  • Ability to translate abstract client or stakeholder needs into tangible goals that Zipline’s operations team can deliver on 
  • An entrepreneurial mindset and are able to fully own the projects you are working on and create strategic vision. 
  • A high aptitude for learning/growing technical skills.

Apply:

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