Process & Plant Automation Ghana Ltd. has a new position available. The automation-focused electrical engineering company is looking for Retail Sales Assistant.
Job Description
ABOUT THE ROLE
The Retail Sales Assistant is responsible for ensuring the smooth functioning and running of shop activities as well as following standard operating procedures.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Greeting and assisting customers to find the goods and products they are looking for.
- Assisting customers on the phone
- Responding promptly to customer inquiries
- Monitoring and requesting stock
- Balancing cash book
- Acknowledging and resolving customer complaints
- Keep proper and accurate records for approved creditors.
- Keeping the store and shop floor tidy and clean
- Receive and inspect all incoming materials to the store and reconcile with stock request and waybill.
- Perform monthly stock taking and reconciling with ERP with supervision from the Operations Manager
- Packaging and labeling products before they are dispatched.
- Arrange and label products in the storeroom for easy identification and accessibility.
- Maintaining ISO documentation and record keeping
- Perform any other duties as assigned
OHSE RESPONSIBILITIES
- Knowledge of and adherence to all TAGG’s OHS&E procedures
- Follow all safe work procedures, rules, and instructions
- Risk Assessment
- Hazard identification and reporting
- Knowledge on the safe use of all tools and equipment as applicable
- Required Skills or Experience
QUALIFICATION & EXPERIENCE
- At least a Higher National Diploma (HND) in a relevant field
- Proven experience in retail sales
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KNOWLEDGE, SKILLS & ABILITIES
- Excellent written and oral communication skills
- Good interpersonal skills
- Knowledge and understanding of sales principles and best customer service practices
- Good computer skills including the ability to use database marketing and Microsoft Office Suite
- Excellent customer service skills
- Good selling skills
- Good attention to detail skills
- Holds self-accountable for achieving goals and meeting commitments
PERSONAL ATTRIBUTES
- Respect
- Integrity
- Sound judgment
- Hardworking
- Discipline
- Attention to detail
- Good team player
How To Apply: New Position at Process & Plant Automation Ghana Ltd.
Interested persons should please send their CVs or Resume to jobs@automationghana.com
Deadline for receiving applications is 5th March 2025
Only shortlisted candidates will be contacted.
