Hereunder is the new work opportunity at ECOM West Africa. ECOM is seeking to hire a dedicated and efficient person to fill the position of showroom attendant.
Job Description
The showroom attendant will ensure all customers visiting the showroom receives in-depth product knowledge on all Crop Doctor and Micromec products, ensure daily sales targets for the showroom are met as well as product-wise sales forecast, ensure all customers enquiries are addressed properly and documented daily, responsible for daily inventory reporting and reconciliation with SAP and filing of all transactions.
Your responsibilities will include:
Customer Service Provision & Sales
- Ensure all customers are received warmly and politely at all times
- Ensure all customers visiting the showroom receives in-depth product knowledge on all Crop Doctor and Micromec products
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- Ensure daily sales targets for the showroom are met as well as product-wise sales forecast.
- Ensure all customer inquiries are addressed properly and documented daily.
- Provide after-sales support to customers thus follow-up calls, feedback collection, etc..
- Improve customer satisfaction with service delivery
Cash Receipt, Daily Sales, and Payment Reconciliation
- Ensures daily sales and payment bookings into the showroom cash account.
- Issuing of sales invoices, and cash receipts to all customers and filing of all receipts and invoices.
- Ensuring daily posting and accounts clearing of all transactions (The cash customer account must be zero at times (ie. If data entry is 100% complete).
- Responsible for daily bank deposits of all payments and accounts reconciliation
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Inventory Management & Reporting
- Responsible for daily inventory reporting and reconciliation with SAP and filing of all transactions.
- Responsible for stocking, issuing of stocks, stock transferring, and documentation
- Ensure showroom premises are kept tidy and secured at all times.
- Submission of a detailed report of obsolete/Expired, near-expiry stock to the Senior Inventory accountant on a monthly basis
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Qualification, Skills & Experience
- HND in any business-related field
- Minimum of 2 years’ experience in customer service/ marketing / Sales.
- Adequate knowledge of customer care and marketing
- Strong interpersonal and communication skills
- Resilient and innovate
- Self-motivated with a positive and professional approach to work
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Interested candidates should click the button below to apply.
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