Product Manager - Retail Liability Products

Fidelity Bank is looking to hire a new Product Manager – Retail Liability Products. This is a full time job vacancy located in Accra Ghana.

For the most recent job opening, click here.

Job Purpose

Lead the development, implementation, and management of the bank’s liability products and related services.
Collaborate with cross-functional teams to ensure the products align with the bank’s strategy and meet customer needs.
Collate and analyze Liability information of the Consumer Banking Function by product and branches
Provide input into Liabilities product planning of the Consumer Banking Function

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Knowledge of product development cycles, from conception and design to launch and monitoring
Ability to analyze complex data, market trends, and customer behavior to make informed decisions.
Excellent written and verbal communication skills for effective collaboration and customer engagement.
Demonstrate the ability to collaborate with technology teams, adept at understanding technology-related requirements, and integrating innovative digital solutions for product evolution to deliver customer value
Ability to understand customer needs, preferences, and feedback to design products that enhance customer satisfaction
Detailed working knowledge of all Fidelity policies and operational procedures relevant to the Retail Banking business

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Familiarity with banking regulations and compliance standards, ensuring all products adhere to legal requirements
Strong problem-solving skills to address challenges related to product development and customer issues
Have a thorough knowledge of the Fidelity Bank Retail Banking products and digital services
Good understanding of the profitability of the product set to ensure focused analysis
Candidates should have a strong excel and database skills. Superior Information capability.

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