Recovery Officer At Advans Ghana

The position of a recovery officer is available at Advans Ghana.

The position is a permanent role and is based in our Head Office- Accra.

What will your role be?

The Recovery Officer is responsible:

For the collection of debts prior to legal recovery proceedings commencing, negotiating payments, handling defaulters’ enquiries and providing administrative assistance
Assisting in implementing the operational policies, procedures, guidelines and work on prevention, detection and correction of risks related to the above-mentioned core activities. Most importantly prevent Advans Ghana from losing more than it has invested.

[the_ad id=”2914″]

Overseeing the Pre-Litigation portfolio (PAR 90 and Write Off loans) and work closely with the Client Relationship Officer to recover any amount owed to Advans. Officers will be assigned to a team.

DUTIES AND/OR PRINCIPAL RESPONSIBILITIES

To meet agreed performance targets and provide a quality service with a high level of Customer Care. To develop and operate effective working practices that promotes the smooth running of the Unit.
To be prepared to visit debtors to prompt payment and personally serve Demand Notices to debtors while adhering to Advans Ghana policies and procedures.
To develop and maintain a working knowledge of policies, procedures and guidance and to work with them. And be able to keep abreast of changes in legislature, national and local trends.
Must be able to investigate and locate absconded clients and recover any amount due.

[the_ad id=”2914″]

To liaise directly with relevant external agencies, Police, Valuators, Auctioneers, Lawyers.
To identify risk and prevent fraudulent application by other team members as well as clients. And must be able to give advice on major risk issues on the market for implementation.
To ensure cash collection on payment control is administered in line with Audit requirements.
To take part in Performance Management reviews with the team leader to ensure that individual targets are achieved to support the aims and objectives contained in the service plan
To promote and apply the standard and principles of Advans Ghana and manage resources ensuring that the delivery of services continue to be cost effective.
To undertake other relevant duties that may be required.

[the_ad id=”2914″]

GENERIC ACTIVITIES

CHALLENGES

Dealing with difficult defaulting clients.
Poor addressing system impedes the search for the location of clients and guarantors.
Delays in court processes tend to affect recoveries of bad debt.

At least an HND and/or Bachelor’s Degree
A minimum of 1 year of work experience in Banking/Micro Finance and specifically Debt Recoveries in a financial institution.

Editors Recommendation: