There is a job vacancy for the position of Recovery Officer (Internal) At Advans Ghana Savings And Loans.
Responsibilities
- To meet agreed performance targets and provide a quality service with a high level of Customer Care. To develop and operate effective working practices that promotes the smooth running of the Unit.
- To be prepared to visit debtors to prompt payment and personally serve Demand Notices to debtors while adhering to Advans Ghana policies and procedures.
- To develop and maintain a working knowledge of policies, procedures and guidance and to work with them. And be able to keep abreast of changes in legislature, national and local trends.
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- Must be able to investigate and locate absconded clients and recover any amount due.
- To liaise directly with relevant external agencies, Police, Valuators, Auctioneers, Lawyers.
- To identify risk and prevent fraudulent application by other team members as well as clients. And must be able to give advice on major risk issues on the market for implementation.
- To ensure cash collection on payment control is administered in line with Audit requirements.
- To take part in Performance Management reviews with the team leader to ensure that individual targets are achieved to support the aims and objectives contained in the service plan
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- To promote and apply the standard and principles of Advans Ghana and manage resources ensuring that the delivery of services continue to be cost effective.
- To undertake other relevant duties that may be required.
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