Job Vacancy For Training Manager at Kempinski

There is a job vacancy for Training Manager at Kempinski. The Training Manager is responsible for successful onboarding and development of the hotel team through well-designed and operationally viable blended learning solutions. He/She ensures that every corporate training is developed in both skills and competencies to deliver consistently beautiful performance that creates a signature differentiation for our brand in the luxury hotel segment, and further positioning Kempinski as the employer of choice.

See Also: SHS/Degree Job Offer At Baker Hughes

Key Responsibilities:

• Establish a training network according to Kempinski standards, including spending time in operations to foster this network.
• Analyze training needs and training effectiveness.

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• Ensure that every department having corporately developed Training BITES has fully implemented these, and ensured they reflect all hotel-specific policies and procedures.
• Further develop the Training BITE Library by assisting individual Departmental Trainers in the writing and implementing hotel-specific training BITES.
• Embed all Kempinski training programs and training tools and comprehensively track their implementation to easily evaluate the attendance of required participants.
• Plan, design and deliver training programs.
• Devise a training marketing strategy, which is evident both at the back of house and reflected in campaigns or initiatives to address training topics/themes accordingly.
• Analyze the data on the e-learning platforms and utilize or market it to Management and Department Trainers to enhance learning performance.
• Coach and train managers and Departmental Trainers to improve departmental performance.
• Works with the General Manager to coordinate relevant learning for EXCOM and HODs as per their Individual Development Program.
• Organize and supervise Kempinski DNA and brand immersion activities.
• Continuously seek and support new approaches, practices, and processes to improve the efficiency of the training services offered.
• Work together with department heads and analyze operational quality performance using the Kempinski Experience Assessment Tool (KEA) and ReviewPro; then based on the results provide remedial training solutions.
• Train and develop Training team members.

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• Complete Kempinski Experience Assessment (KEA) Checks as specified by the hotel management
• Identify potential training talent and propose & foster Master Trainer candidates.
• Ensure that the Kempinski Training Monthly report is correctly completed on a monthly basis and the results updated in the Regional Training Consolidation Report
• In absence of a Training Coordinator, ensure that the responsibilities are fulfilled.
• Lead by example and promote Kempinski’s core values.
• Prepare the yearly Business Plan and Budget for the Training Department in line with all company Brand Standards together with the Heads of Department and ExCom team.
• Ensure that an objective Self Audit (using the Kempinski Training Peer & Self Audit Tool) is completed at least once per year
• Promote and implement Kempinski Corporate Training policies and procedures.
• Establish and foster relationships and partnerships with external suppliers, training providers, and legal and safety entities.
• Understand and strictly adhere to the rules & regulations established in the employee handbook and to the hotel’s policies on fire, hygiene, health & safety.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

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