How To Use ECG Power Mobile App and Shortcode on Your Phone.
Here’s how to use the ECG mobile app (ECG Power) and shortcode on your phone to buy credit and take use of additional features. The Electricity Company of Ghana (ECG) has formally released its mobile app, dubbed ECG Power, which enables users to view their meter balance, track their credit usage over time, and purchase ECG credits online.
The ECG mobile app was created to address the problem that prepaid consumers were still unable to purchase ECG credits online, despite the fact that the ECG Web Portal allows clients to check their bills, apply for new services for their homes or businesses, and file complaints among other things.
To purchase credits for your meter, you no longer need to endure the hassle of standing in lines or traveling far from your house thanks to the ECG Mobile App.
The Vice President of Ghana officially unveiled the ECG Power mobile app on February 18, 2020. The app was created by the ECG ICT team to enable 2.8 million of the firm’s 3.8 million customers to make payments for the power they have purchased and the services the company has provided.
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Smartphone users can download the software from the Apple App Store or Google Play Store, register, add the meter number, and top off or make payments with their mobile money wallets. Users using non-smart phones can also use the service by dialing *226# and following the instructions.
How The ECG Mobile App (ECG Power) Works
The purpose of the ECG Mobile APP is to make it simple to pay prepaid and postpaid bills, view power usage, and receive alerts for any ECG activities. Through MTN mobile money, Vodafone Cash, and AirtelTigo Money, users of the app can make payments.
ECG Mobile App (ECG Power) is a fully functional app for simply purchasing power wherever you are and at any time. You may pay ECG bills, check your account’s balance, and use other capabilities. You can also check power use on a daily and monthly basis using a periodic chart.
ECG Mobile Shortcode To Pay Bills
To Pay Bills And Top Up Your Credit Balance Through The ECG Mobile Shortcode Service (*226#) For ECG Services on your phone when using a non-smart phone (YAM Phones), you must enter the ECG Mobile Shortcode.
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The new ECG Short code allows you to top up your prepaid account, pay your ECG bills, and update your customer information with ECG. On every telecommunications network in the country, the shortcode is usable. All of Ghana’s mobile phone networks support the shortcode.
Prepaid Meters Supported By The ECG Mobile App
The app supports both prepaid and postpaid meters nationwide. There are plans to roll out other prepaid meters in subsequent updates. The ECG Mobile App currently supports the following prepaid meters:
- Nuri (Kamstrup)
- Holley
- Alpha
- MBH
- CLOU
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How To Download And Use The ECG Mobile App (ECG Power)
Smartphone Users can create an account, add the meter number, and top up or pay bills using their mobile money wallets after downloading the app from the Apple App Store or Google Play Store.
Users using non-smart phones/Yam Users can also use the service by dialing *226# and following the instructions.
Download The New ECG Mobile App
Download the ECG Mobile App ( ECG Power ) for your android device below:
Download ECG Mobile App For Android Devices
Download ECG Mobile App For IOS ( iPhone )
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How To Use The ECG Mobile App (ECG Power) To Pay Bills And Top Up Your Credit Balance Using A Smart Phone
Follow the steps below to buy ECG prepaid or pay bills with the ECG mobile app:
- Â Install the ECG App from Google Play Store or the App Store
- Then Create a new account on the ECG App with your Email, Phone number and enter a password
- Â Afterwards Add your first meter number by clicking on the (+) sign
- If you have more than one meter you can then proceed to add the second meter by clicking on the (+) sign again
- Choose the Top-up module to top up your balance
- Choose the Pay Bills Module to pay bills for your postpaid meter
- Then Confirm the payment via your Mobile Money
- If you experience errors while adding your meter, wait for a while and try again. If it persists, restart your mobile device and try again.
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How To Use The ECG Mobile App (ECG Power) Service To Pay Bills And Top Up Your Credit Balance Using A Non Smart Phone /YAM Phones
To Use The ECG Mobile App (ECG Power) Service To Pay Bills And Top Up Your Credit Balance Using A Non Smart Phone (YAM Phones) you need access the ECG Mobile Short code for ECG Services on your phone.
With the new ECG Shortcode can be used to Top up your ECG prepaid, Pay your ECG Bills, Update your customer information with ECG. The short code is accessible on all the telecommunication networks nationwide.
- To use the new ECG shortcode for the short code for ECG services dial *226#
- Follow the prompt to make payments and access other ECG services
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