How to request your MTN Mobile Money Statement is provided here. MTN has always been the most popular cellular network in Ghana since it makes Ghanaians feel at ease using it and offers them great deals that they can’t reject. One of these is the Mobile Money service, which they have also made available with tools that will help customers feel at ease using and looking for details about their financial transactions.
It’s critical that we comprehend how fully functioning electronic payment systems like Mobile Money function given the government’s intentions to totally digitise the economy.
A crucial component of every trusted payment system is the availability of transaction statements, which MTN also offers to its customers as a way to track financial transactions.
We will go over how to request a Mobile Money Statement in this article by utilising both the USSD interface and the mobile application platform.
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Types of Statements Provided By MTN Mobile Money
There are basically two types of statements that are provided which you can get from your MTN Mobile Money account. They include:
- A Full statement: This covers a duration of up to two (2) years.
- A mini statement: This covers a duration of up to a week.
Via USSD
The first platform associated with the mobile money platform is the USSD which is commonly known as the short code platform and this is compatible with all kinds of mobile phones.
— Requesting a Full Statement
To request for a full MTN Mobile Money (MoMo) statement your account via the USSD platform, kindly follow the steps below:
- First Dial the MTN MoMo Short Code: *170#
- Select Option 6: My Wallet
- Select Option 5: Statements
- Select Option 1: Statement Request, for a full statement of account covering a certain period.
- Select Option 1 again: Detail Statement
- Enter your email address
- Confirm your email address
- Enter the date from which you wish your statement to commence in the format 15 10 2022. Day, month and year separated by a space
- You’ll receive a prompt asking you to authorize the process. Enter your password and authorize the transaction.
- The statement of account will be delivered to the provided email address in a couple of minutes.
— Requesting a Mini statement
To request for a mini statement of your Mobile Money account which covers your transaction for the current week, kindly follow the instructions below:
- Dial *170#
- Select option 6: My Wallet
- Select option 5: Statements
- Select Option 4: Mini Statement.
- Enter your password to see your statement.
- On the next screen that appears, you’ll see your mini-statement.
— Via the MTN Mobile (MyMTN) App
The MTN mobile app makes it simple and quick to request a Statement. Kindly follow the steps below:
- First Open your MTN Mobile Application (MyMTN App).
- Then Select ‘Momo’
- Enter your PIN Code to verify your account and number
- Select ‘My Wallet’
- Click on ‘Mini statement’ or ‘Statement request’
- Mini statement allows to access your mini-statement and Statement request allows you to have full access to your statement covering a duration of your choice.
- After selecting your preferred option, enter your PIN again to confirm and have access to your statement of account.
- How to buy treasury bills with MTN Mobile Money (MoMo)
ATTENTION PLEASE
Please take note that you must have mobile data turned on whenever you use the app to access your mobile money account. While connected to a wifi network, you cannot access your MOMO account.
