Jobs in UK:Homelessness and Housing Advice Support Worker

Crossways Supported Housing Ltd is currently seeking qualified candidates for the position of Homelessness and Housing Advice Support Worker. We invite individuals with the relevant qualifications to apply

About the Company

As a housing management organization based in Surrey, Crossways Supported Housing Ltd is committed to supporting single homeless individuals. Our mission is to empower individuals to achieve independence and resilience, ensuring that everyone has access to a safe and stable home. We work closely with national and local voluntary organizations, as well as statutory agencies, to fulfill our objectives.

Our supported living services offer a comprehensive range of support, including housing accommodation, benefits assistance, budgeting and living skills guidance, social inclusion, educational and employment support, relationship development, rehabilitation, and hospital discharge facilitation. Beyond providing secure housing, we are dedicated to helping individuals reach their full potential and transition to independent living. At Crossways, we strive to equip individuals with the skills and confidence needed to expand their future opportunities.

Position: Support Worker

Salary: £32,000 – £40,000 per year

Job Type: Full Time

Location: London, UK

About the Role

We are looking for Homelessness and Housing Advice Support workers to join our team at Crossways Supported Housing Ltd for our 18 projects across different locations

You will be working alongside an established and experienced team. These duties will also involve multi-agency working by liaising with other practitioners from more than one agency (e.g General Practitioner, Social worker, Probation Officers, Police, Mental Health Team, Job Centre, Housing Officers etc) and to work together jointly with these team by sharing aims, information, tasks and responsibilities.

You will be doing an incredibly important role, by providing support and supervision for the clients we look after, getting to know them and working with them to manage their tenancies via our supported housing scheme.

Main Duties

To act as key worker to clients at the project and manage a caseload
Carry out risk assessment and complete comprehensive SMART support plan
Use the appropriate Industry Standard confidently and effectively with those clients that they support and to measure their journey of change through our service.
Conduct regular clients’ visits, have face to face meetings and updating company IT Clients records systems, in line with Crossways Policies and procedures.
Provide assistance, counselling and advice to people who have housing problems or have been sleeping rough.
Provide practical support and guidance to clients, help to apply for benefits, open bank accounts and access healthcare.
Provide emotional support, help with budgeting, debt counselling, help to improve life skills, drug and alcohol counselling and help to stop offending.
Reporting any anti-social behaviour, investigating the cause, and liaising with third party agents if required.
Accompany clients to various appointments when necessary.
Provide feedback about client’s progress through the service and how they are managing their tenancy.
Have regular one to one time with the clients in order to continually assess their mental and physical health.
Monitor clients behaviour and risk to prevent relapse in mental state.
Support clients to keep their environment tidy.
Perform light cleaning duties in line with infection prevention and control.
Motivate and encourage clients to take responsibility by accessing education, training and paid or voluntary employment. Ensure that they are making use of their time meaningfully and not engaging in offending behaviours and using drug and alcohol. Help client to write/update their CV and support them with IT to apply/upload their CV on job site.
Discuss and support clients to look into move on options from the project thought private rented scheme, assist to bid on the housing register and other explore other move on options that are available to Verified rough sleepers, ex-offenders etc.
Takes responsibility for the shift and for the service whilst on duty
Responds to emergencies and provides guidance and support to staff.
Help with daily activities such as letter writing, paying bills, collecting benefits, reminding of appointments they require to get their health back on track
Help clients connect to the families and friends and other social network as applicable

PROPERTY MANAGEMENT:

Tenancy related support and accommodation management, that is, help to keep client’s rent account up to date;
Have access to out of hours staff assistance 24/7 via on-call service; have regular environmental and health and safety checks at the project; arranging and organising access for maintenance staff to carry out repairs;
Help to resolve conflict amongst clients.

Qualifications

Experience in the support of vulnerable adults, homeless people, people with substance misuse, alcohol misuse and mental health and physical health problems is essential.
A full driving licence and use of a vehicle is essential, please confirm on application.
Experience of working within a health or social care setting for at least 3 years dealing with rehabilitation of ex-offenders, Mental Health, Rough Sleepers and Drug and Alcohol clients

Benefits

Full paid induction programme
Paid annual leave as per rota
Pension scheme
Excellent development, training and promotion opportunities
Regular supervision and appraisals
Use of company Vehicles.
Subsidised Travel
UK Visa Sponsorship

Required Documents

CV/Resume
Cover Letter

MUST READ:

How to Apply: Jobs in UK:Homelessness and Housing Advice Support Worker

Apply by sending your CV to hr@crosswayshousing.co.uk

Certificate of Sponsorship:

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Employer Details

Employer Name: Crossways Supported Housing Ltd

Address: Interchange House, 1st Floor, 81-85 Station Road, Croydon, CR0 2RD

Website: www.crosswayshousing.co.uk

For further Information visit the official website kindly CLICK HERE to learn more and apply

Application Deadline

September 29, 2024